Unless otherwise requested, Apona Vineyards will not ship if temperatures exceed 70 degrees Fahrenheit or if below 40 degrees Fahrenheit.

All orders are processed at, and shipped from, our facility in Lane County, OR. We ship by ground and air using FedEx and our shipping prices include packaging materials. Insurance may be available for an additional charge. Unless you live on the West Coast, we strongly discourage you from selecting “Ground” as your shipping method. During the winter and summer months, weather conditions and longer delivery times can often result in the spoilage of your order. Expedited delivery options are generally not much more expensive and would to be worth it in order to protect your investment! 

Please note that when your wine order is picked up by the common carrier for delivery, the wine becomes your responsibility. Apona Vineyards is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. By placing an order, you are authorizing Apona Vineyards to act on your behalf to engage a common carrier to deliver the items in your order.

Please note that it is a Federal offense to sell or supply liquor to persons under 21 years of age.

Visit The Wine Institute or Free the Grapes to learn more about direct-to-consumer shipping.

Due to changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. Apona Vineyards will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that Apona Vineyards in its sole discretion believes that such shipment will not subject Apona Vineyards to the risk of any sort of legal action or other harm. If a buyer lives in a state where the direct shipment of wine by Apona Vineyards may violate the law, we will contact the buyer to discuss shipping options, which options may include provision of an alternative shipping address in a state where the direct shipment of wines to consumers is permitted or storage of the wines at an acceptable third-party storage facility. Please contact Apona Vineyards at info@twovintners.com with any questions or concerns you may have regarding our shipping policies.

Apona Vineyards will notify you by email when your order is ready to be shipped. Generally, we will attempt to ship your wines shortly after your order is placed. However, please be aware that your order may be delayed until ideal weather and shipping conditions arise to protect your wines. You will be given the opportunity to coordinate the proper shipping address and method with us at that time.

Returns

Apona Vineyards strives to provide its customers with the highest quality products and service. Your satisfaction is our first priority. If, for any reason, you are dissatisfied with your order, please contact us within 7 days of the date of your order for customer care assistance.

For fastest results, contact us by emailing cgraves@aponavineyards.com.

All wine and products sold by us are maintained at optimum conditions. We consider wine and other products to be out of our control once it has been handed over to the shipper and we cannot be responsible for improper storage after it has been delivered. Therefore, once your order has been picked up by the common carrier for delivery, the wine and products become your responsibility. 

Apona Vineyards will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@aponavineyards.com to arrange for the return of corked or flawed product.

Once a wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 541.321.8064 for return instructions. A 15% restocking fee will be applied to all canceled orders.